The mediation process is based on voluntary participation, confidentiality, and authorisation to make decisions and sign a mediation agreement.
Undoubtedly, the main “ingredient” in this process is Your willingness to end the dispute.
Although your approach towards the case makes a great deal of a difference to your personal and financial gain.
Having said that, let us have a look at two case studies in the full article below.
Other publications: About Mediation – Civil Mediation Council